Rights, Roles and Workflows in Ibexa DXP
For international corporations multi-market targeting is important to design the digital brand experience in a uniform way. To this end, regular content releases should be managed centrally. This presents global companies with various challenges: In which channels is communication bundled? Who is responsible for a consistent global brand identity? What do global guidelines mean for local content?
The task of a Digital Experience Platform (DXP) is to map these processes in a uniform way.
Headquarters in DACH, Sales Office in Brazil requires Local Content
The Corporation has its headquarters in Germany, but sells all over the world and has local sales offices.
One of these agencies is located in Sao Paulo and is run by Brazilian employees. Among other things, personal consulting is handled, but also a Brazilian sub-site of the Corporation is editorially maintained. Local news is compiled and changes to product information have to be translated into Portuguese. Instead of informing the Brazilian colleagues each time by email about new developments, Vertrieb GmbH uses a custom workflow and can thus forward newly created or changed content directly in the Ibexa DXP instance to Brazil for further processing.
Conversely, content created in Brazil is forwarded to the central office in Germany for approval.
In order not to lose the overview (content comes for release from locations all over the world), roles are distributed to user groups. For example, there is a user group "Release Brazil". Employees of the central location who are assigned to this group are informed by email that content has been assigned to them for review. Here the workflow can be configured as desired: Notification to individual mail address, to an email distribution list, or simply a notification bubble when logging into Ibexa DXP.
Setting up the Workflows
It is therefore necessary to define: Who is allowed to do what and when?
Based on this, Ibexa DXP offers every possibility to set up a wide variety of workflows. Access to the individual steps in a workflow (e.g. approval, review, translation, etc.) is also assigned to users via the role system.
This ensures that a website visitor experiences the same brand experience worldwide.
2023-03-27Comwrap Reply named Ibexa Partner of the Year 2023Comwrap Reply has been awarded the prestigious global Ibexa Partner of the Year 2023 award. Ibexa, provider of the digital experience platform (DXP) for B2B companies, has recognised Comwrap Reply for its successful implementation of customer-focused digital experiences in customer projects across multiple countries.
2022-05-24Swissport digital takes off with Ibexa and Comwrap ReplyCustomer Success Story of Swissport Relaunching their website based on Ibexa DXP
2022-04-21Comwrap Reply named IBEXA National Partner of the Year 2022Comwrap receives the IBEXA National Partner of the Year 2022 award in the DACH region. IBEXA - provider of the Digital Experience Platform (DXP) for B2B companies - honours Comwrap Reply for successfully implemented customer projects that offer outstanding customer-oriented digital experiences.
2021-08-19Headless CMS in the EnterpriseHeadless Content Management is a trend that has been around for over half a decade now. Already a staple for boutique implementations for smaller companies and campaign sites, it continues to gain traction in enterprise projects too.
2021-08-19Successful B2B Digital Transformation IntroductionA new generation of systems called Digital Experience Platforms (DXP) has emerged to give B2B the performance and agility it needs to manage its digital strategy.